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Refund & Cancellation Policy
Effective Date: August 2026
At Brookelyn Photography, every session is thoughtfully planned and reserved exclusively for you. To provide the best experience for every client, please review the following refund and cancellation policy before booking.
Booking Deposit
A non-refundable booking deposit is required to reserve your session date and time.
Your session is not considered confirmed until the required deposit has been received.
Because your reserved date is held exclusively for you, the booking deposit is non-refundable if you choose to cancel your session.
Remaining Balance
The remaining balance for your session is due according to the payment schedule provided at the time of booking.
Failure to submit payment by the due date may result in cancellation of your session.
Client Cancellations
If you need to cancel your session, please notify Brookelyn Photography as soon as possible.
While your booking deposit is non-refundable, any payments made beyond the required deposit may be refunded if the session has not yet taken place, unless otherwise stated in your booking agreement.
Rescheduling
Life happens! If you need to reschedule your session, please contact Brookelyn Photography as soon as possible.
Rescheduling requests are subject to photographer availability.
Your original booking deposit may be transferred to one new session date if notice is provided at least 48 hours before your scheduled session.
Additional rescheduling requests may require a new booking deposit.
Weather Policy
Outdoor sessions may be rescheduled due to rain, severe weather, unsafe conditions, or other circumstances that may negatively impact your session.
Weather-related reschedules will not result in the loss of your booking deposit.
Brookelyn Photography will work with you to select a new date that accommodates both schedules.
Photographer Cancellations
If Brookelyn Photography must cancel your session due to illness, emergency, or unforeseen circumstances, you will have the option to:
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Reschedule your session for a future available date, or
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Receive a full refund of all payments made.
Digital Images
Due to the nature of digital photography services, refunds cannot be issued after your final gallery has been delivered.
Once edited digital images have been delivered, all sales are considered final.
Client Satisfaction
Brookelyn Photography is committed to providing a positive and professional experience for every client.
If you have concerns about your experience, please reach out as soon as possible so we can work together to find a reasonable solution.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Brookelyn Photography
Email: hortonbrookelyn@gmail.com